Reach out to the Corso customer service for assistance replacing your order.If you purchased Green Shipping Protection™️ (also known as “Green Shipping Coverage”) with your order and your package was damaged, lost, or stolen, follow the instructions below to place a reorder. Please call Customer Service at 855.655.2515 or email at you have any questions. Unfortunately, at this time, we do not provide return labels for International returns. HOW DO I PROCESS MY INTERNATIONAL RETURN? WHAT ITEMS ARE NON-RETURNABLE and NON-REFUNDABLE?įree gifts or promotional items with retail value These return policies and procedures are only applicable to customers who purchased their Hurley product(s) from. All customers will be subject to any applicable shipping and handling return fees.Īll refunds will be credited to your original form of payment within 7 to 30 days from the date your return was delivered to our warehouse. Items must be initiated for return within 30 days from the date your order was delivered. If your refund request is rejected, we will notify you promptly. Otherwise, the return will be deemed non-compliant and you will not receive a refund from. Only returned items that have not been opened, are complete, in their original condition, and accompanied by a return number will be accepted. Once we receive and process your return, we will notify you via email.We may ask you for a copy of your invoice. Ship your unused product in its original, unopened packaging to the address identified in our email.Obtain your order number and email Customer Service at We will email you a return number and instructions for returning your product.HOW TO RETURN STAND UP PADDLE BOARDS AND OTHER NON-APPAREL ITEMS: The customer will be responsible for all shipping and handling fees, and those fees will not be included as part of the refund. There is a 10% restocking fee for all non-apparel items listed above. Items subject to this policy are: Stand Up Paddle Boards, Umbrellas, Scooters, Electric Scooters, Electric Bikes, Bikes, and Chairs. Please refer to the size chart available on the site to assist you in purchasing the correct size. There is a 20% restocking fee for all wetsuits. is not responsible for lost or damaged packages. You may also send the merchandise back using any other traceable method at your expense. orders will have the option of a $4.00 an item return label fee which will be deducted from the total refund or credit if the provided label is used. In-person returns will have a $3.50/item processing fee.įor mail-in returns, please enclose the packing slip inside the package, attach the pre-paid, pre- addressed Return Label to the outside of the box, and drop it off at your closest carrier location. Just bring your item(s) and your QR code in to your nearest return bar location and we’ll take care of the rest. Find your nearest location here!įor in-person returns, there’s no need to print or package anything. You have the choice to receive a printable return label or to return in person via Happy Returns. You may be compensated for the return shipping under these circumstances.Ĭlick 'Request A Return' below to look up your order. If the return is due to defective products, inaccurate product descriptions, or an incorrect order, please call Customer Service at 855.655.2515 or email to initiate the return. We cannot process store-bought returns at our warehouse.Īll refunds will be credited to your original form of payment within 7 to 14 days from the date your return was delivered to our warehouse. All in-store purchases must be returned to a store location and cannot be returned through online services. All orders placed on must be returned by mail to our warehouse and cannot be returned in-store. You can only initiate a return via our return portal after your order has been shipped. Items in new condition with all tags attached are not considered "final sale" and can be returned. Please note that we do not process exchanges at this time, only returns. If products purchased from do not meet your expectations, you may return them with the packing slip within 30 days from the date order was shipped. Free Ground Economy Shipping on US orders $150 +įree Ground Economy Shipping on order Excludes wetsuits & non-apparel items such as Stand Up Paddle Boards, Umbrellas, Scooters, Electric Scooters, Electric Bikes, Bikes, and Chair.įor more information please visit our Shipping page.
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